Unclaimed package - order resending

Was your package returned to us before you could pick it up?

You can order a reshipment of your package by purchasing this product and paying the costs incurred for returning the package and postage as normal (uncollected package €7.90 + shipping costs according to our current price list).

Why does an undelivered package and reshipment cost money?

The shipping company charges approximately €15 for returning, storing and resending the package, in addition to which our salaried staff at the warehouse will process the package return by opening, checking and documenting the products and, if desired, repacking your order.